The Importance of Civility, Kindness, and Active Listening on Wellness

Today, I will hit a recurring theme on the Change Well blog – the importance of civility, kindness, and active listening on wellness. I don’t want to sound too hyperbolic, but I believe these traits are critical to the soul of this great nation.   The only way to continue to grow is to listen with an open mind to the things you don’t know about yourself and others.  It would be best if you seized on the commonalities to convince yourself to do so and not discount what someone different says, discern the reasons for the differences, and diplomatically discuss.  Is this naïve?  Maybe.  Is it always doable?  No.  But you have to try to improve your wellness and that of others.

I have to admit I have not always been diplomatic in my discussions. At times, my colleagues feared discussing certain topics with me because they knew they would raise my ire.    My friends and foes had a name for it.   Instead of The Wrath of Kahn (of Star Trek fame), they called it The Wrath of Don.  But I learned as I got older that yelling and being obstinate gets you nothing but high blood pressure, coursing cortisol through your veins, and closed minds toward you and your ideas. This realization led me on a journey of personal growth and transformation, inspiring me to change my approach to disagreements.

How do you disagree without being disagreeable and listen without losing yourself and your moral rudder? Sometimes, you must stand your ground, but knowing when and how is critical. It is not a science but an art and is the essence of being human.   To understand how to be diplomatic when you disagree, let’s look at real-life examples of people who model this behavior and the lessons they taught.

1 Look for commonalities.   

One of the best examples of two people who rarely agreed but were good friends and respected each other’s intellect was Justice Scalia and Justice Ginsberg.  They found a shared love for opera, cooking, and growing up in New York, which brought them together.  They both deeply loved the Constitution, even though it was from different viewpoints.  Scalia was conservative to the bone and was the master of dissent, while Justice Ginsberg anchored the liberal side of the court.  They often vacationed together based on their mutual shared interests. 

However, in the court, they rarely saw eye to eye but had enough respect for the other to share their dissent, often to improve the argument of the other.   Justice Scalia once said of Justice Ginsburg in a 2013 interview:  “She has done more to shape the law in this field than any other justice on this court,”  Later, he said, “She will take a lawyer who is making a ridiculous argument and just shake him like a dog with a bone.”   Ginsberg had no less respect for Scalia.  Upon hearing of his death, she said of Justice Scalia, drawing from their shared love of Opera:  “Toward the end of the opera Scalia/Ginsburg, tenor Scalia and soprano Ginsburg sing a duet: “We are different, we are one,” different in our interpretation of written texts, one in our reverence for the Constitution and the institution we serve. From our years together at the D.C. Circuit, we were best buddies. We disagreed occasionally, but when I wrote for the Court and received a Scalia dissent, the opinion ultimately released was notably better than my initial circulation.

When you draw on commonalities and listen to others with respect, you will inevitably strengthen your position and may find a way to find common ground.  And if you don’t find common ground, the differences will be made clear without rancor or vitriol.

2.  You can argue but should never quarrel. 

One of my favorite authors is GK Chesterton.  The king of paradoxes and the champion of orthodoxy.  He wrote in his autobiography concerning debates with his brother that ‘they often argued, but never quarreled.’  By this, he meant he debated his point of disagreement on what he considered fact, but never in animosity or hostility.  Indeed, Chesterton often argued with those he differed with (Huxley, Wells, and others) but on ideals, not graciously, attacking the idea and not the person.  He also took the time to understand the arguments of his opponents thoroughly and always tried to gain some common ground with an opponent. In this way, he reminded me of my professor, Congresswoman Barbara Jordan, whose rules of civility I follow today and discussed previously. This emphasis on respect in disagreement is crucial for maintaining healthy relationships and fostering understanding. Read the previous blog here

1. Know the other side’s view at least as well as they do

2. Seek first commonalities and build on them to establish a relationship

3. Then and only then, civilly and with respect, explain any differing viewpoints

Follow these rules and always seek to argue but not quarrel with those you disagree with. When you quarrel on emotion instead of arguing from a reasoned viewpoint, you cut off any path to finding common ground.

3.  You Have to Stand for Something, or You Will Fall for Anything. 

This last point sounds paradoxical in comparison to the other two points.  But there is a point when you must stand your ground and agree to disagree.  As I said earlier, knowing when to stand your ground is an art, not a science.  

Here is a simple, straightforward example.  You have a friend who cannot break free from addiction.  They argue with you to look the other way again, and they can turn it around. In this case, you need to stand your ground and not enable them because it will hurt you and them. 

But most cases are not this clear-cut. I do not have a perfect prescription for when to stop discussing and make a decision, but I have an imperfect one. Here are the three questions to consider when making a decision to disagree and go a different way.

1.  Have I, with an open ear, actively listened to the opposite view?  In answering this question, you must honestly consider if you turned a tin ear to the other person’s point of view and only listened to the counterarguments in your heart.

2.  Now that I understand the point of view, are other supporting factors not yet considered?  In other words, have I taken the time to consider the other’s argument further beyond their talking points?  Sometimes, you may have new insights that have appeared during the discussion.

3. Is the differences between us something worth fighting for?  If I agree with the person, even if not the best approach, does it cause harm to me or others, now and in the future?  This question is the most difficult of the three. 

To close, being civil and kind while actively listening is not easy, but it is necessary if we are seeking a way to better ourselves and this country. I hope this discussion, in light of recent events, such as the attempted shooting of a President and the rancor on both sides, helps you discern the viewpoint of others. I want to leave you with a poem I wrote two years ago on July 4th

I love this country,
more and more,
From the Rockies’ peak,
To Grand Canyon’s floor!

I love this country,
Yes, it’s true!
Whether in a Red state,
Or one that’s Blue.

Watch West Side Story,
Or Hamilton.
Let’s pull together,
And act as one.

March the streets,
Have your say,
But let’s come together,
At the end of the day,

And love this country!
Love it, true,
And wave it proudly,
The Red, White and Blue.

Hope in Hamilton!

I have hope in Hamilton! I have hope in humanity! I have hope in the USA!

This July 4th I watched patriotic, uplifting musicals from dawn to dusk.  Hamilton, followed by Sound of Music, followed by Hamilton, followed by Yankee Doodle Dandy, followed by Hamilton yet again. Here are five reasons Hamilton is quintessential American, quintessential human, and resonates and resounds.

1. Hamilton is a work of staggering genius!  I love anyone who can take a tome like Chernow’s Hamilton and turn it into a work of artistic genius.  Do not get me wrong.  I read Chernow’s Hamilton from cover to cover and as a history buff, I loved it.  But how Lin Manuel could turn that book into 20+ songs ranging from rap (Hamilton, Not Giving Away My Shot, etc.) to ballad (Quiet Uptown, Burn) to Pop Song (Helpless, Schuyler Sisters, Wait for It), to Broadway classic (All King George songs) is beyond me.  And just so you do not think I am confining to my enthusiasm to this blog.  I stood up at the beginning of intermission at Hamilton and embarrassed my kids by shouting “This is a work of staggering genius!”.  This got some head turns but mainly high fives from those around me.  Lin Manuel is a modern-day Shakespeare!  So, take that CNN!

2.  Immigrants, we get the job done!  This country was built by immigrants.  Hamilton is the prototypical immigrant, who built this country.   He was young, scrappy and hungry, and refused to give away his shot! My Great Grandfather Charles Henry came here during the Irish Potato famine and built a life in the US.  He built a life by the sweat of his brow and love of this country.  One thing I will always remember is he tried to enlist at the age of 50+ during WW II and was denied due to his age!  My great uncles fought with Patton in WW II.   We are a country of immigrants that get the job done!    Read my blog from a past July 4th on the topic here: America the Beautiful But Broken: A Prescription and a Promise (Re-post)

3.  “The arc of the moral universe is long, but it bends toward justice.” I get the gist of the CNN critique of Hamilton.  Yes, the founding fathers punted on the question of slavery.  But I do not agree that they should not be celebrated.  Washington, Jefferson, Hamilton and others set in motion this fundamental truth.  “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty and the pursuit of Happiness.”  They were men of their times but had the moral courage to set in motion a belief that resounds through history.   We as humans are fallible.  But as humanity we progress.  Only when we forget the creator, and the fact that there is something that bonds us together beyond the color of our skin do we diverge from the arc of justice. Fight for the arc! Bend, love and do not break.

4.  Diversity in opinion, breeds innovation and progress.  One thing that really resonated in Hamilton was the diversity.  The play had diversity of race, but I am talking about the diversity in opinion of our founding leaders.  I absolutely love the diversity expressed in the Cabinet Battles and the whole play.  We are free to express our divergent opinions in the USA.  They drive us forward, even at times we may take a step back.  But please in Civil Discourse not in duels. Barbara Jordan taught me Civil Discourse Ms. Jordan’s Lessons on Civil Discourse  No more Quiet Uptowns.  Let us resound the valleys and peaks with liberty and love!

5.  Last reason is personal.  I love Hamilton.  I love the genius of our nation.  That despite the fallibility of human nature, that we progress.  We love.  We wallow in angst but lead.  I love this country with all its flaws but most of all its genius.  I HAVE HOPE IN HAMILTON!!!!!!

Love this Country!

I love this country,

more and more,

From the Rockies’ peak,

To Grand Canyon’s floor!

I love this country,

Yes, it’s true!

Whether in a Red state,

Or one that’s Blue.

Watch West Side Story,

Or Hamilton.

Let’s pull together,

And act as one.

March the streets,

Have your say,

But let’s come together,

At the end of the day,

And love this country!

Love it true,

And wave it proudly,

The Red, White and Blue.

Don Grier, July 2, 2020

Shades of Grey

Some see black,

Some see white,

I see Grey!

Some see Blue State,

Some See Red State,

I see the United States!

Some see left,

Some see right,

I see center!

Some say you got to stand for something,

Or you’ll fall for anything.

I say stand too hard for something,

And you will fall for anything!

In the end, the Beatles had it right,

The Love you take is equal to the love you make!

Listen, learn, love,

As we discern the best answer,

Through Shades of Grey!